At Harpypinesks, we are committed to providing a secure, simple, and reliable shopping experience.
These Terms of Purchase explain how purchases, payments, checkout transactions, and order processing are handled when you place an order through our website.
By placing an order on Harpypinesks, you agree to these Terms of Purchase together with our Terms of Use, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies posted on our website.
1. Currency
All transactions on Harpypinesks are processed in United States Dollars (USD).
Prices displayed on our website, at checkout, and in order confirmations are shown in USD unless otherwise stated.
If you use a payment method or bank account in another currency, your bank, card issuer, or payment provider may apply:
- Currency conversion rates
- Foreign transaction fees
- Processing fees
- Other applicable charges
Harpypinesks is not responsible for fees charged by your bank, card issuer, PayPal, digital wallet provider, or other payment service.
2. Accepted Payment Methods
We offer secure and convenient payment options to help provide a smooth checkout experience.
Available payment methods may include:
- PayPal
- Major credit cards
- Major debit cards
- Apple Pay
- Google Pay
- Other payment options displayed during checkout
Available payment methods may vary depending on your:
- Location
- Device
- Payment provider
- Checkout settings
All payment methods currently available to you will be displayed during checkout.
3. Paying with PayPal
When you choose PayPal at checkout, you may be redirected to PayPal's secure payment page to complete your purchase.
You may complete your payment by signing into your PayPal account.
Depending on your location and PayPal availability, you may also be able to select “Pay with Debit or Credit Card” and complete your purchase without creating or signing into a PayPal account.
Your use of PayPal is subject to PayPal's own:
- Terms and conditions
- Privacy policies
- Security procedures
- Payment requirements
4. Paying with Credit or Debit Card
We accept major credit and debit cards commonly used in the United States and internationally.
Available card options will be displayed during checkout.
For your security:
- Harpypinesks does not directly store your complete credit or debit card information.
- Card transactions are processed through secure third-party payment gateways.
- Payment authorization is handled by payment processors and financial institutions.
- Your card issuer may require additional authentication or verification before approving a transaction.
If you have questions regarding a specific card transaction, payment hold, decline, charge, authorization, or refund posting time, we recommend contacting your card issuer or payment provider directly.
5. Payment Authorization
By submitting an order, you represent and confirm that:
- You are authorized to use the selected payment method.
- The billing and payment information you provide is accurate and complete.
- Your payment method has sufficient funds or available credit.
- You authorize Harpypinesks and its payment processors to charge the total amount associated with your order.
The total amount may include:
- Product prices
- Shipping charges
- Taxes
- Applicable fees
An order may not be processed or accepted until payment has been successfully authorized and completed.
6. Order Review Before Purchase
Please review your order carefully before completing payment.
You are responsible for confirming that the following information is correct:
- Product
- Size, where applicable
- Color, where applicable
- Style or design, where applicable
- Variation or model, where applicable
- Quantity
- Shipping address
- Billing information
- Contact information
- Payment information
After an order has entered processing or fulfillment, we may be unable to modify or cancel it.
If you notice an error after placing your order, please contact us as soon as possible:
Email: support@harpypinesks.com
Phone: +1 (413) 771-4485
While we will make reasonable efforts to assist you, we cannot guarantee that changes can be made after your order has entered processing or fulfillment.
7. Order Confirmation
After placing an order, you should receive an order confirmation email confirming that we have received your order request.
Receiving an order confirmation does not necessarily mean that your order has been fully accepted, processed, or shipped.
Your order is generally considered accepted once:
- Payment has been successfully processed, and
- The order has entered fulfillment.
We reserve the right to decline, limit, or cancel an order where reasonably necessary, including situations involving:
- Payment authorization problems
- Suspected fraudulent or unauthorized activity
- Product availability
- Incorrect pricing
- Listing or technical errors
- Shipping restrictions
- Incorrect customer information
- Violation of our store policies
If we cancel an order after payment has already been successfully collected, any applicable refund will be issued to the original payment method.
8. Failed or Declined Payments
If your payment is:
- Declined
- Rejected
- Incomplete
- Unsuccessful
- Flagged for additional review
your order may not be processed.
Payments may fail for reasons including:
- Incorrect payment information
- Insufficient funds
- Expired cards
- Bank restrictions
- Fraud prevention systems
- Failed security verification
- Payment provider errors
- Technical problems
Harpypinesks is not responsible for delays or non-processing caused by failed, declined, unauthorized, or incomplete payments.
9. Taxes, Shipping & Additional Charges
Unless otherwise stated, displayed product prices may not include:
- Shipping charges
- Sales taxes
- Customs duties
- Import taxes
- Import fees
- Bank fees
- Currency conversion fees
- Other third-party charges
Where applicable, shipping fees and taxes collected directly by us will be displayed during checkout before payment is completed.
For international orders, local customs authorities may impose:
- Duties
- Import taxes
- Customs fees
- Processing charges
Unless otherwise required by applicable law or specifically stated during checkout, such charges are the responsibility of the customer.
10. Secure Checkout
Your privacy and payment security are important to us.
Harpypinesks uses secure checkout technology and works with established third-party payment processors to help protect transaction information.
Our checkout systems are designed to provide customers with a secure and reliable shopping experience.
However, no online transaction, electronic transmission, website, or data storage system can be guaranteed to be completely secure.
11. Fraud Prevention & Verification
To help protect our customers and our business, we may review orders for:
- Fraud prevention
- Payment security
- Identity verification
- Transaction verification
We may contact you to verify information including:
- Order details
- Billing information
- Shipping information
- Customer information
- Payment authorization
If we are unable to verify the information provided or reasonably suspect fraudulent, unauthorized, or abusive activity, we may:
- Delay the order
- Refuse the order
- Cancel the order
- Request additional verification
Where appropriate, suspicious or fraudulent transactions may be reported to the relevant:
- Payment provider
- Financial institution
- Card network
- Law enforcement or lawful authority
12. Refunds & Payment Returns
Refunds, returns, and eligible order cancellations are handled according to our Return & Refund Policy.
If a refund is approved, it will generally be issued to the original payment method used during checkout unless otherwise required by applicable law.
Refund processing times may vary depending on your:
- Bank
- Card issuer
- PayPal account
- Payment provider
- Payment network
Harpypinesks is not responsible for processing delays caused by banks, payment networks, PayPal, or other third-party payment processors after a refund has been successfully issued by us.
13. Payment Provider Terms
Your use of third-party payment services may be subject to separate:
- Terms and conditions
- Fees
- Privacy policies
- Security procedures
- Verification requirements
These providers may include:
- PayPal
- Credit card networks
- Debit card networks
- Banks
- Digital wallets
- Payment gateways
Harpypinesks is not responsible for the independent acts, omissions, errors, delays, fees, policies, or service interruptions of third-party payment providers.
14. Pricing Errors
We make reasonable efforts to ensure that:
- Product descriptions
- Prices
- Promotions
- Discounts
- Product information
displayed on our website are accurate.
However, occasional errors may occur.
If a product is listed at an incorrect price because of a:
- Typographical error
- Technical issue
- Promotional error
- System error
- Listing error
we reserve the right, where legally permitted, to:
- Correct the error
- Cancel the affected order
- Contact you for further instructions
If payment has already been collected for an order that is later canceled because of a pricing error, the amount paid will be refunded to the original payment method.
15. Promotional Offers & Discount Codes
From time to time, Harpypinesks may offer:
- Discount codes
- Promotional pricing
- Bundle offers
- Buy-more-save-more promotions
- Limited-time sales
- Seasonal offers
- Other promotions
Unless otherwise stated:
- Promotions cannot be exchanged for cash.
- Discount codes must be applied before checkout is completed.
- Discounts generally cannot be applied retroactively to completed orders.
- Some promotional offers may not be combined.
- Certain products may be excluded.
- Promotional offers may be subject to inventory availability.
- Promotional conditions may be modified or discontinued where legally permitted.
Additional terms may be displayed alongside a specific offer.
16. Product Availability
Products displayed on Harpypinesks are subject to availability.
Although we make reasonable efforts to keep product availability accurate, an item may occasionally become unavailable after an order is placed.
This may occur because of:
- Inventory changes
- High demand
- Fulfillment delays
- Supplier availability
- Technical inventory errors
If an item becomes unavailable after you place your order, we may:
- Contact you regarding available options
- Cancel the unavailable item
- Issue an applicable refund
- Cancel the affected order where necessary
17. Order Quantity Limits
We may limit the quantity of products available for purchase where reasonably necessary.
This may include situations involving:
- Limited inventory
- Promotional products
- Suspected resale activity
- Fraud prevention
- Pricing errors
- Unusual order activity
If an order is affected by a quantity restriction, we may contact you or adjust or cancel the relevant portion of the order where legally permitted.
18. Changes to Payment Options
We reserve the right to add, remove, suspend, or modify available payment methods where reasonably necessary.
A payment method available during one transaction may not necessarily remain available for future purchases.
Payment availability may depend on:
- Location
- Checkout configuration
- Payment provider availability
- Fraud prevention systems
- Technical requirements
19. Changes to These Terms
We may update these Terms of Purchase from time to time to reflect changes to:
- Our business
- Payment methods
- Checkout systems
- Applicable laws
- Store policies
- Operational requirements
The most current version will be posted on our website.
Your continued use of our website and placement of orders after updated Terms are posted will be subject to the updated Terms, to the extent permitted by applicable law.
20. Contact Us
If you have questions regarding:
- Payments
- Checkout
- Billing
- Order transactions
- Payment authorization
- A specific purchase
please contact our customer support team.
Customer Service: Harpypinesks
Website: harpypinesks.com
Email: support@harpypinesks.com
Phone: +1 (413) 771-4485
Company: HONGKONG ORACLE LIMITED
Company Address:
SHOP 185 G/F, HANG WAI IND CENTRE
NO 6 KIN TAI ST
TUEN MUN, HONG KONG
Response Time:
We aim to respond to customer inquiries within 24–48 hours.