Terms of Use

OVERVIEW

Welcome to Harpypinesks.

The terms “we,” “us,” and “our” refer to Harpypinesks.

Harpypinesks operates this website and online store, including all related information, content, features, tools, products, and services made available through the website, collectively referred to as the “Services.”

Harpypinesks is powered by Shopify Inc., which enables us to provide the Services to you.

These Terms of Use (“Terms”) govern your access to and use of our Services, together with any policies referenced herein, including our:

• Privacy Policy
• Return & Refund Policy
• Shipping Policy
• Terms of Purchase
• Any other policies posted on our website

Please read these Terms carefully before using our Services.

By accessing, browsing, creating an account, placing an order, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information, including:

• Your name
• Email address
• Billing information
• Payment information
• Shipping information
• Other information reasonably required to process your order

You represent and warrant that all information you provide is accurate, current, and complete and that you have all rights necessary to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account.

You may not transfer, sell, assign, share, or license your account to another person.

We reserve the right to suspend, restrict, or terminate your access to the Services if we reasonably determine that you have:

• Violated these Terms
• Engaged in fraudulent activity
• Misused the Services
• Engaged in conduct that may harm Harpypinesks, Shopify, other users, or the Services

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to provide accurate information regarding products offered through our store, including:

• Product descriptions
• Images
• Measurements
• Dimensions
• Sizes
• Styles
• Models
• Materials
• Colors
• Features
• Specifications
• Pricing
• Availability

However, the actual appearance of a product may vary slightly from how it appears on your screen due to differences in:

• Device type
• Screen settings
• Lighting
• Photography
• Manufacturing variations
• Materials
• Production batches
• Other factors

Product dimensions, colors, textures, finishes, patterns, materials, and other characteristics may also vary slightly where appropriate.

We do not guarantee that the appearance, color, dimensions, fit, texture, quality, or characteristics of a product will be identical to how it appears on your screen.

All product descriptions, prices, promotions, quantities, styles, variations, and availability are subject to change without notice where permitted by law.

We reserve the right to:

• Modify products
• Discontinue products
• Limit quantities
• Restrict sales
• Limit products to certain geographic locations
• Refuse sales where reasonably necessary

SECTION 3 – ORDERS

When you place an order through the Services, you are making an offer to purchase the selected products or services.

Harpypinesks reserves the right to accept, reject, cancel, or limit any order where reasonably necessary.

Your order is not fully accepted until:

• Your payment has been successfully processed, and
• The order has entered fulfillment or otherwise been accepted by us.

Please carefully review your order before submitting payment, including:

• Product
• Size, where applicable
• Color
• Style
• Model
• Variation
• Quantity
• Shipping information
• Billing information

Once an order has entered processing or fulfillment, we may be unable to accommodate cancellation or modification requests.

If we reject, modify, or cancel an order, we may attempt to notify you using:

• Email
• Phone
• Billing information
• Shipping information

provided during checkout.

Purchases are subject to our Return & Refund Policy.

You represent and warrant that products purchased through our Services are primarily intended for lawful personal or household use and not for unauthorized resale, fraudulent activity, unlawful redistribution, or export in violation of applicable law.

SECTION 4 – PRICES AND BILLING

Prices, discounts, promotions, and offers are subject to change without notice where permitted by applicable law.

The price charged for a product will generally be the price displayed at the time your order is submitted and will appear in your order confirmation.

Unless otherwise expressly stated, displayed prices may not include:

• Taxes
• Shipping charges
• Handling fees
• Customs duties
• Import charges
• Currency conversion fees
• Other applicable charges

You are responsible for charges associated with your purchase except where otherwise required by law.

Prices displayed on Harpypinesks may differ from prices offered through:

• Other platforms
• Marketplaces
• Promotional campaigns
• Advertising channels
• Third-party websites

From time to time, we may offer promotions subject to separate terms and conditions.

If specific promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.

You agree to provide current, complete, and accurate:

• Purchase information
• Billing information
• Payment information
• Account information

You also agree to promptly update information where necessary so we can process transactions and communicate with you.

You represent and warrant that:

1. Payment information provided by you is accurate and complete.
2. You are authorized to use the selected payment method.
3. Charges incurred by you will be honored by your payment provider.
4. You will pay all applicable charges associated with your order.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery timeframes are estimates unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including:

• Shipping carrier delays
• Customs processing
• Incorrect or incomplete shipping information
• Severe weather
• Holidays
• Transportation disruptions
• Government restrictions
• Force majeure events
• Other circumstances beyond our reasonable control

You are responsible for providing complete and accurate shipping information.

Harpypinesks is not responsible for packages that are delayed, returned, misdelivered, or undeliverable due to incorrect or incomplete information provided by the customer.

Risk of loss and title will pass in accordance with applicable law and the applicable shipping arrangement.

Please review our Shipping Policy for more information.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including but not limited to:

• Trademarks
• Brand names
• Logos
• Product designs where legally protected
• Text
• Images
• Graphics
• Product photography
• Videos
• Reviews
• Audio
• Page designs
• Layouts
• Features
• Website content
• Selection and arrangement of content

are owned by or licensed to Harpypinesks, its affiliates, licensors, or service providers and may be protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

Without prior written authorization, you may not:

• Reproduce
• Distribute
• Modify
• Create derivative works
• Publicly display
• Republish
• Download for commercial purposes
• Sell
• License
• Transmit
• Commercially exploit
• Otherwise misuse

content or materials made available through the Services.

Nothing in these Terms grants you any license or ownership right in any:

• Trademark
• Patent
• Copyright
• Trade secret
• Design right
• Other intellectual property

belonging to Harpypinesks, Shopify, or any third party.

Harpypinesks names, logos, product names, service names, designs, and slogans may be trademarks or otherwise protected intellectual property.

You must not use such marks without prior written permission where required.

Shopify's names, logos, and related marks are trademarks of Shopify or their respective owners.

All other names, logos, brands, and trademarks appearing through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to tools, features, integrations, or services offered by third parties.

We may not monitor or control such third-party tools.

You acknowledge that third-party tools may be provided on an “as is” and “as available” basis.

Your use of third-party tools is at your discretion and may be subject to separate terms established by the relevant provider.

You should review those terms before using such tools.

We may introduce additional:

• Features
• Tools
• Applications
• Resources
• Services

in the future.

Unless otherwise stated, they will form part of the Services and be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain:

• Links
• Embedded functionality
• Content
• Applications
• Materials

provided by third parties.

We are not responsible for evaluating or guaranteeing the:

• Accuracy
• Security
• Privacy practices
• Policies
• Products
• Services
• Content

of third-party websites or services.

If you leave our Services and access a third-party website, you do so at your own discretion and risk.

To the extent permitted by applicable law, we are not responsible for harm, losses, damages, or disputes arising from unrelated third-party:

• Products
• Services
• Websites
• Resources
• Content

Please review third-party terms and privacy practices before entering into transactions with them.

Questions or disputes regarding third-party products or services should generally be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Harpypinesks uses Shopify technology to operate and provide our online store and related Services.

However, purchases made through our store are transactions between you and Harpypinesks, unless expressly stated otherwise.

Shopify provides technology and infrastructure supporting the Services but is not the seller of products purchased directly from Harpypinesks.

To the extent permitted by applicable law, Shopify is not responsible for products sold by Harpypinesks or disputes arising directly from such purchases.

Nothing in this section limits rights you may have under applicable consumer protection laws.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable privacy laws.

Because our store is powered by Shopify, Shopify and other service providers may process certain personal information as necessary to operate the Services.

Information you provide may be processed by service providers located in countries or regions other than the country where you reside.

Please review our Privacy Policy for information regarding how Harpypinesks and relevant service providers may collect, use, store, disclose, and process personal information.

SECTION 11 – FEEDBACK

If you voluntarily submit, upload, post, review, email, or otherwise provide:

• Feedback
• Reviews
• Photos
• Videos
• Ideas
• Suggestions
• Testimonials
• Proposals
• Other content

collectively referred to as “Feedback,” you grant Harpypinesks, to the extent permitted by applicable law, a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to:

• Use
• Reproduce
• Adapt
• Publish
• Display
• Distribute
• Promote
• Otherwise use

such Feedback for purposes including operating, marketing, promoting, and improving our Services.

You represent and warrant that:

1. You own or have the necessary rights to provide the Feedback.
2. Your Feedback does not violate third-party rights.
3. You will disclose compensation or incentives where required by law.
4. Your Feedback complies with these Terms and applicable law.

Unless otherwise required by law or separately agreed, we are not obligated to:

• Keep Feedback confidential
• Pay compensation for Feedback
• Respond to Feedback

We may remove or moderate Feedback that we reasonably believe is:

• Unlawful
• Abusive
• Defamatory
• Fraudulent
• Misleading
• Infringing
• Threatening
• Obscene
• Otherwise inappropriate

You remain responsible for Feedback you provide.

SECTION 12 – ERRORS AND OMISSIONS

Occasionally, information provided through the Services may contain typographical errors, inaccuracies, or omissions.

These may relate to:

• Product descriptions
• Measurements
• Dimensions
• Materials
• Colors
• Features
• Pricing
• Promotions
• Offers
• Shipping charges
• Delivery estimates
• Availability
• Product imagery
• Product specifications
• Other information

We reserve the right to correct errors, inaccuracies, or omissions and to update or modify information where necessary.

Where permitted by law, we may cancel or adjust an affected order if material information was incorrect when the order was submitted.

If an order is canceled after payment has been collected, any applicable refund will be returned to the original payment method.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You agree not to use the Services, directly or indirectly:

1. For unlawful, fraudulent, abusive, or malicious activities.
2. To violate applicable international, national, federal, provincial, state, or local laws or regulations.
3. To infringe our intellectual property rights or the rights of another party.
4. To harass, abuse, threaten, defame, intimidate, or unlawfully discriminate against another person.
5. To transmit false, deceptive, or fraudulent information.
6. To upload, transmit, or distribute viruses, malware, harmful scripts, or malicious code.
7. To distribute spam, phishing communications, or unauthorized marketing.
8. To impersonate another person, organization, or entity.
9. To unlawfully collect, track, disclose, or misuse personal information belonging to others.
10. To scrape, crawl, automate, or extract data from the Services without authorization where prohibited.
11. To interfere with, bypass, disable, or compromise security features of the Services.
12. To engage in conduct that materially interferes with another person's use of the Services or harms Harpypinesks, Shopify, or other users.

We reserve the right to restrict, suspend, or terminate access where we reasonably determine that these Terms have been violated.

SECTION 14 – TERMINATION

We may suspend or terminate access to all or part of the Services if:

• You violate these Terms.
• Your activity creates a security or fraud risk.
• Continued access may expose us or another party to liability.
• Termination is otherwise reasonably necessary.

You remain responsible for amounts properly due before termination.

Provisions that by their nature should survive termination will continue to apply, including those relating to:

• Intellectual property
• Feedback
• Disclaimers
• Liability
• Indemnification
• Governing law
• Dispute resolution
• Privacy
• Continuing obligations

SECTION 15 – DISCLAIMER OF WARRANTIES

Information made available through the Services is provided for general informational purposes.

We make reasonable efforts to provide accurate information but do not guarantee that all information will always be:

• Complete
• Current
• Error-free
• Suitable for every purpose

Except where expressly stated by Harpypinesks or required by law, the Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, we disclaim implied warranties or conditions that may otherwise apply, including warranties relating to:

• Merchantability
• Satisfactory quality
• Fitness for a particular purpose
• Title
• Non-infringement

We do not guarantee that access to the Services will always be:

• Uninterrupted
• Secure
• Error-free
• Available at all times

Some jurisdictions do not permit certain warranty exclusions. Where applicable, these exclusions will apply only to the maximum extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Harpypinesks, its affiliates, directors, officers, employees, agents, contractors, licensors, service providers, suppliers, Shopify, and relevant affiliates will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the Services.

This may include, where permitted by law:

• Lost profits
• Lost revenue
• Lost savings
• Loss of data
• Business interruption
• Replacement costs
• Similar consequential losses

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

Your statutory consumer rights remain unaffected where applicable.

SECTION 17 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Harpypinesks, Shopify, and our respective:

• Affiliates
• Partners
• Officers
• Directors
• Employees
• Agents
• Contractors
• Licensors
• Service providers
• Suppliers

from third-party claims, liabilities, damages, losses, costs, or expenses arising from:

1. Your material breach of these Terms.
2. Your violation of applicable law.
3. Your violation of third-party rights.
4. Content or Feedback submitted by you.
5. Your unlawful or unauthorized use of the Services.

Your indemnification obligations apply only to the extent permitted by applicable law.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

Any unenforceable portion will be treated as severed without affecting the validity or enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with policies and operating rules posted through the Services, constitute the agreement governing your use of the Services.

They supersede prior or contemporaneous communications regarding the same subject matter to the extent permitted by law.

Nothing in these Terms limits rights that cannot legally be waived.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such restriction is legally permitted.

We may transfer or assign our rights and obligations in connection with:

• Restructuring
• Sale of business
• Transfer of business
• Merger
• Other legitimate business transaction

subject to applicable law.

SECTION 21 – GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and any separate agreements through which we provide Services shall generally be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer protection rights applicable in your country or region of residence.

Where permitted by applicable law, any dispute, controversy, difference, or claim arising from or relating to these Terms, including their:

• Existence
• Validity
• Interpretation
• Performance
• Breach
• Termination

may be referred to arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its applicable rules.

Nothing in this section is intended to deprive consumers of mandatory rights, remedies, or forums available under applicable consumer protection law.

Where legally permitted, dispute proceedings should generally be brought on an individual basis rather than as a class, collective, or representative action.

SECTION 22 – HEADINGS

The headings used in these Terms are provided for convenience only.

They do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS

You may review the current version of these Terms on this page.

We may update, modify, or replace portions of these Terms from time to time.

Where legally required, we will provide appropriate notice of material changes.

Any updated version will become effective:

• On the date specified in the notice, or
• When posted on the website where no separate notice is legally required.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Use may be sent to:

Customer Service: Harpypinesks
Website: harpypinesks.com
Email: support@harpypinesks.com
Phone: +1 (413) 771-4485

Company: HONGKONG ORACLE LIMITED

Business Address:
SHOP 185 G/F, HANG WAI IND CENTRE
NO 6 KIN TAI ST
TUEN MUN, HONG KONG

Response Time:
We aim to respond to customer inquiries within 24–48 hours.